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December 26, 2007

Happiness is a boy named Gavin

Last week we received a couple visitors in our NYC office.  A boy around age 12 and, what I assumed was his father.  They had come to take us up on our standing offer to drop by the office and say hello. As it turns out, the boy, named Gavin, had read about BUG in the latest issue of Popular Science.   Though reserved at first, his shyness disappeared once he got his hands on the hardware.  He smiled and laughed and asked questions.  He confessed to wanting one.

There are picture perfect moments that become instantly emblazoned in your memory.  This was one.  And, for me, it was a great way to end what has been a terrific, eventful and demanding year.   To have all our efforts result in a visit and a smile from a boy who took it upon himself to look us up simply made me feel great.   Maybe because I saw some of myself in him - a kid who wants to have fun with technology. If we can inspire that feeling in everyone who uses BUG I don't think I could ask for more. 

Here's to 2008!  Happy New Year everyone.

December 24, 2007

'Tis the Season....

The Bug+NY event and the Holiday season got us in the spirit to participate in a local community event.Img_3700   A group of us got together for the day at the Yorkville Common Pantry (YCP).  The YCP is dedicated to reducing hunger and promoting dignity and self-sufficiency.  As the largest nonsectarian  neighborhood-based provider of emergency food in New York City, YCP provides 1,250,000 meals annually.  It's an amazing, welcoming place.   In addition to hot meals and 24/7 emergency family food bank, they also have an on-site barber and other services for all their clients living in the Upper East Side and East Harlem.  This Holiday season they plan to distribute more than 3,900 gifts to children in the community.

Img_3705_2I saw that distributing gifts is much more difficult than reaching in a pile of donated gifts and passing them out.  Each gift is sorted by gender and age and matched to the profile of clients - so each family gets a bag of appropriate gifts for their family.  In addition, to donating, sorting, distributing, etc.... the YCP must record the price of each of these gifts for IRS purposes (yuck).   

Img_3708The Bug Lab's group, armed with laptops, was very welcome and deemed perfect for the job.   A group of us, for the day, only made a tiny dent in what needs to get done in the next couple months - but it was a fun time.  It was great to see all the gifts waiting to go out to eager little kids - and to be part of it even in a small way.

December 21, 2007

The Promise and Perils of Optimism

Entrepreneurs, by necessity, suffer from a type of blindness that allows them to operate in a parallel universe where risk and reality are merely annoying variables, not hard and fast certainties.  Optimism reigns supreme.  No mountain is too high to climb.  And so it was when we set off on this quest to build BUG in April 2006.   And while we suffered our share of setbacks and challenges, I never lost my sense that hard work and a bit of luck would get us to the finish line - shipping product by the end of the year as we've been promising.  The good news is, I haven't lost an iota of optimism.  We are very, very close to getting BUG out the door.  But there are some realities that we can't overlook, and we'd be remiss to ignore them.

First and foremost, we want BUG to be very reliable and durable and capable of getting really USED.  So we've been testing it in lots of different scenarios - hot, cold, dropping it, twisting it, etc. Jeremy almost tried to set one on fire.  After the first batch of testing we noticed that we could make some improvements with respect to how the modules connect to the BUGbase.  Those improvements involved adjusting the design of the plastic housing to better absorb the shock involved when the unit is dropped.  We made those changes and went through another round of testing and confirmed that our changes did the trick.  The upshot of all this activity is it pushed our ship date back.  It wasn't an easy decision to make but we pulled the trigger because it was the right thing to do.

It's never easy to break a promise.  Especially one that you've made to many others whom you know are depending on you.  So it is not without a long face that I tell you we need to postpone our ship date into the first quarter of 2008.  But I would hope that you'll agree with me that we're doing it for the right reasons.  We want you to be using your BUG for years and years.  The result is a short term loss for a longer term gain.  It's a moment where reality collides with optimism.  But thankfully it's just that, a moment.

Thanks very much for all of your support and enthusiasm over the past couple of months.  While we've always hoped and dreamed for the best, I don't think any of us expected such amazing support from so many communities so quickly. It has been a ton of fun sharing it all with you and we look forward to continuing to do it.  We ask now for a tad of patience while we make BUG the best it can be.  Rest assured we'll keep you in the loop every step of the way. Thanks and stay tuned for CES where we'll get specific with a firm ship date, pricing, and some other fun news!

December 20, 2007

On the road to Donny Deutsch

CNBC's show, The Big Idea with Donny Deutsch, is featuring a series of episodes entitled The Road to CES.  Each segment brings in different companies and different experts discussing how to grow the businesses from their various stages.  Bug Labs was selected for Episode 2: Becoming a Household Name.  It was a two-day shoot, and I took a bunch of pictures for our own little "behind the scenes" blog post here.

We arrived at the CNBC studio in Jersey Tuesday morning, were brought to our green room, then into some briefings.  The week prior to the show involved quite a few discussions about the show and Bug Labs as the segment producers went to work on creating a good flow for the episode.  A discussion guide helped get all the other panelists quickly up to speed on the company so they could be comfortable talking about what we do on the air.  The other panelists included executives from Kodak, TASER, Travelocity, and some independent consultants. Each brought a different perspective, from sales to marketing to PR, etc.

peter with donny deutschJT & PeterBug Labs at CNBC Donny DeutschPeter on the panel

While watching the group chat, led by Donny himself (who was really engaging btw), I'd say as it started Peter was at about a C, maybe C minus.  Now sure, it's a little nerve-racking being under a massively lit up stage, seeing the world through blurry glasses-free eyes (not even for posterity), and knowing you're the little guy in a roomful of people about to pounce on your startup.  But it's another thing altogether to be told in the first 5 minutes that they don't like your name, your slogan, and your appearance could 'use some work'.  We'll see how the edit comes out, but there was a moment where I'm pretty sure Peter felt like he had been sucker-punched. 

That said, Peter really did rally through the second half of the shoot.  Also, the execs from Travelocity and Kodak were extremely supportive and encouraging of the company's vision.  It was also interesting listening to us getting told we need to talk to bloggers and local media if we want to have a good story!  Anyhow, with his A-game on for the end, I'll call the overall performance a B.  Not bad for Peter's first time on nationwide TV.

Yesterday I met with a production crew at Bug Labs HQ (NY) early in the morning for them to load in 3 tons of equipment into the office.  The series of tables and workstations was transformed into a mini TV studio.  Lights, camera, legos!  (you'll see).  The team that came out was really great to work with, and Peter had some great 1-on-1 interviews over the course of the day.  I got to see a sample of the output that we could expect and the production quality was stunning.  You'll see it air tonight, but it looked like one of those "behind the athlete" stories from the NBC Olympics coverage.  Only with less tights. Here's some shots of the action:

3 tons of equipmentCNBC Donny Deutsch filming in Bug Labs HQCNBC Donny Deutsch filming in Bug Labs HQmakeupmicrophone timeCNBC Donny Deutsch filming in Bug Labs HQCNBC Donny Deutsch filming in Bug Labs HQstill trying to work...CNBC Donny Deutsch filming in Bug Labs HQCNBC Donny Deutsch filming on the streets of NYCNBC Donny Deutsch filming on the streets of NYPeter up close in makeupJT with the crew

The show airs tonight on CNBC at 10pm EST.  I think the production quality will somewhat exceed our internal videos, but hey, ya never know. Hope it gives you another good bit of insight into the world of Bug Labs!

December 18, 2007

SDK now available for download

Before anything else, I just wanted to say thanks to everyone who met up with us at BUG+NY last night! We had a great time, good conversations, and some pix are online now.  Now onto the stuff you really care about.  I will start with a little note from Ken, the head of software for Bug Labs:

Many moons ago Peter and I met in a crowded starbox on a dark and stormy evening.  He had some wood blocks and visions of a computer program that made creating user-designed consumer electronics easy. There were some pictures and various notes.  Well, I'm proud to announce that the software that resulted from those early conversations has been publicly released!

Called the Dragonfly SDK, it is an Eclipse-based software development kit for the BUG.  It's designed as an easy-to-use embedded development environment with a built-in web application sharing website.  While we have not released the BUG hardware yet, a virtual one is included to play around with.  Install directions are here  or if you're an Eclipse pro here is the update site URL.  Also, we've included a minimal getting started guide here.

(thanks Ken!)

We consider the SDK in an open beta now.  Accompanying it are also discussion forums, a wiki, and BUGnet is now live (click here to register).  If you are wondering what these things have in common, it's the beginnings of our online community.  We are building out numerous components to really enhance the community experience in the future, including a BUGmodule recommendation/voting system and more.  Most important to us is that every aspect of our communications become two-way.

So, please comment on the blog, post on the forums, contribute to the wiki, and build applications for BUGnet!  We want to hear from you, tell us what you think, what you want, and what else we can do to make the BUG experience as good as possible.

December 17, 2007

Join us tonight!

Just a reminder, BUG+NY is happening tonight between 6 and 9pm at 
Verlaine, located 110 Rivington (@ Essex). This is a special BUG+ 
event for us, as it's our last gathering of 2007 and the entire Bug 
Labs team (that includes West Coast) will be there to celebrate.

Drop by, have a beer or wine (or lychee martini, or Vietnamese Bloody 
Mary...) on us, watch us do some cool things with the BUG and SDK, and 
be merry.

WHAT: BUG+NY
WHEN: Tonight between 6-9pm
WHO: Bug Labs, you
WHERE: Verlaine, Lower East Side at 110 Rivington (@ Essex)
WHY: To prove firsthand that lychees and vodka do taste good together. 
And to also see the BUG, the BUG team, etc
HOW: underground, overground, anyground

See you tonight!

December 06, 2007

BUG+NYC (The Voyage Home) and CES 2008 (Viva La Vegas)

As we wrap up 2007, we look back on how far we've come since we introduced Bug Labs over four months ago. There's been lots of awesome coverage about BUG, Peter has captured the hearts and eyes of adoring fans everywhere, and our BUG+ events have brought together several hundred people to share in our vision of Community Electronics - and also help consume over a thousand beers in the process.

So, especially after an awesome BUG+SF, Bug Labs is celebrating a fantastic 2007 by bringing BUG+ back to our native New York. We are hosting BUG+NYC on Monday, December 17 between 6-9pm at Verlaine, a Bug Labs favorite located on the Lower East Side. Come by, see the BUG and SDK in all their working glory, chat it up with your fellow tech chums, and have a drink on us. This is our last BUG+ gathering of 2007, so we hope to see you one more time before the holidays consume us all.

Also, Bug Labs is exhibiting at the 2008 Consumer Electronics Show in Las Vegas between January 6th through 10th. This is our first time exhibiting at CES, otherwise known as the world's largest tech exposition, and we're very excited to show BUG to the over one hundred thousand people (!) expected to attend. If you plan to be in the crowd (here's my CES tips if you've never been there before yourself), stop by our booth (#IP 256) in the Innovations Pods area located in the Sands. We'll have a station where you can play with the BUG and SDK, and perhaps for the first time in CES history, you can help us create a new device right there on the show floor. There's no better way to start off 2008!

December 02, 2007

Left My Heart in...

Bugsf2_5   Had a great 48 hours in San Francisco this week.  A big thank you to everyone who came by Swig to chat, see a demo, drink a beer, ask questions, and hang out.  I always learn so much by getting out and talking to everyone about what we're doing, how we're doing it and why.  I really appreciate all the comments, criticisms, suggestions, etc.  If we're ever going to make good on our notion of Community Electronics, we need to establish as many ways as possible for everyone's voice to be heard.  Our BUG+ events are just one way we're trying to do that.

Another thing we've started doing is participating in some sort of community service activity the day after a BUG+ event.  Matt blogged about how much we learned at the Pine St. Inn in Boston last month.  This time we spent the morning at the San Francisco Food Bank helping them sort and organize the huge amount of food they get donated to them every week.  Group_sort2_sffb One of the astonishing things they told us was that close to 150,000 people live in threat of hunger in SF.  That's almost 1 in 4 people.  We were glad we could help out and I'd encourage anyone to volunteer there.  It's easy, it's fun and makes you feel great.

Lastly, Jeremy and I had the opportunity to speak with Robert Scoble in our SF office and I went on record as saying I was the CEO of Bell Labs.  I think one of the beauties of having a cell phone video camera is you can catch people completely unrehearsed.  Needless to say, I was not "on message".  But I think that's why the videos came out so well.  Thanks Robert!

I've included Robert's link below as well as some other relevant ones you may find interesting.  Thanks again everyone.  I look forward to hanging out with you all again soon!

* http://scobleizer.com/2007/12/01/buglabsnets-really-cool-reconfigurable-gadget-in-depth/
* http://www.wynnewilliams.com/a-platform-for-hardware-hacking/
* http://jpreardon.com/2007/12/01/bug-labs/
* http://blog.webreakstuff.com/2007/12/bug-labs-is-so-cool/
* http://benjaminellis.co.uk/2007/12/01/buglabs-uber-gadget/

Disclaimer - The following links are from folks associated with Bug Labs.

* http://avc.blogs.com/a_vc/2007/12/scoble-digs-bug.html
* http://bijansabet.com/post/20622796
* http://www.livedigitally.com/2007/12/01/bug-labs-visits-san-francisco/